FAQ2022-05-31T17:24:38-07:00

Questions? We Have Answers!

FAQ | IMPORTANT INFORMATION ABOUT LONE FIR

WI-FI2021-03-09T16:15:04-08:00

WI-FI

Lone Fir Resort is located in the last town before the Gifford Pinchot Forest in an area of Washington that is not Wi-Fi friendly. Free Wi-Fi is offered to all guests, however speeds may slow down to 2mbps during times of high traffic or bad weather and therefore is not guaranteed during your stay. A password is provided upon check-in. Please be advised some computer and mobile hardware may not be compatible with the Wi-Fi service offered. Internet services may only be used for lawful purposes. Transmission of material in violation of federal or state regulation is prohibited. You agree to indemnify The Lone Fir Resort from any and all claims resulting from your wrongful or unlawful conduct and/or improper use of the services. For non-guests, Wi-Fi may be purchased with a credit card or PayPal account.

VEHICLES, PARKING & EV2022-07-16T13:25:06-07:00

VEHICLES, PARKING & EV

Lone Fir Resort does not guarantee space for extra vehicles. Each hotel room and camping spot is allowed up to two licensed vehicles at no additional charge, with the exception of Cabin 8 which allows four vehicles. There is a $5 fee per day for a third vehicle on a RV site.

No ATV’s, remote controlled cars, drones, electric scooters, hoverboards, electric scooters, or mopeds are allowed. All vehicles must be licensed and insured. No vehicles of any kind are to be driven by minors.

Our cabins and rooms do not support EV charging. If you are a hotel/cabin guest, would like to charge your EV, and there is a RV spot available, we can add a $20 EV charging fee to your reservation per day. If there is no RV spot available, then EV charging is not available.

SMOKING2019-10-01T00:08:06-07:00

SMOKING

Smoking is not permitted in any of the hotel rooms, cabins, café, club house, or pool area. Guests who ignore this policy will be asked to leave without a refund and may be charged for damages to the facility. Smoking is permitted outdoors only at least 25 feet away from entrances as according to Washington state law.

SITE FEES & AMENITIES2022-08-06T12:41:34-07:00

SITE FEES & AMENITIES

All room, cabin and site fees are due and payable in advance. Resort Management reserves the right to refuse service to anyone. Resort Management also reserves the right change rooms, RV sites, or tent sites to similar rooms, RV sites, or tent sites without notification to the guest. We only allow one reservation per card-holder and multiple reservations booked under the same name will be cancelled. All RV sites include, 30-amp electricity, water, septic, firepit, picnic table and free Wi-Fi for four devices. All tent sites include picnic table, firepit, and free Wi-Fi for four devices. No tents are allowed by themselves in RV sites. One tent may be pitched with a RV in a RV site for an additional fee. Two vehicles are included with a RV site and a third vehicle is an additional fee. Our buildings do not support EV charging. EV charging is available in a RV space if one is available. No wading or kid pools are allowed on property.

RV CHECK-IN2021-07-24T15:14:09-07:00

RV Check-In

Upon checking in, your balance will be paid in full by the guest that is checking in by presenting their valid credit card with ID. Our RV park and tent camping check-in time begins at 1pm and lasts until 9pm. All RV and tent campers must be checked in no later than 9pm to reduce noise to other guests. Guests who do not show up by 9pm will be considered a no-show and the ‘entire’ reservation will be charged to the card without notification to the cardholder.

ROOM AND SITE FEES2022-04-13T20:52:05-07:00

All room, cabin and site fees are due and payable in advance. Resort Management reserves the right to refuse service to anyone. Resort Management also reserves the right change rooms, RV sites, or tent sites to similar rooms, RV sites, or tent sites without notification to the guest. We only allow one reservation per card-holder and multiple reservations booked under the same name will be cancelled.

ROOM & CABIN AMENITIES2022-04-13T20:58:39-07:00

Room Amenities

All rooms contain Linen, Towels, Shampoo, Conditioner, Soap, Lotion, Coffee, Creamer & Sugars, Coffee Cups, Refrigerator, Microwave, and TV with 25 channels.

A Hair Dryer, Iron, and Ironing Table are available by request at the front office.

Our kitchen units also come with the following:

Silverware, Glasses, Coffee Mugs, Wine Glasses, Plates, Bowls, Mixing Bowls, Strainers, Pot/Pan Sets, Ladels, Whisk, Spatula, Can Opener, Corkscrew, Cutting Board, Sponge, Dish Drying Table, Dish Soap, Measuring Cup, Measuring Spoon Set, Toaster, Refrigerator, Stovetop, Microwave, Coffee Machine, Paper Towel Roll, Kitchen Towels, and Pan Holders.

Kitchen units do not include: baking pans, cookie sheets, spices, aluminum foil, salt and pepper, electronic mixers, insta-pots and slow cookers, and anything else that is not listed on the above section. Please be sure to bring these items from home if you require them.

Upon departure, please make sure that all of your dishes are cleaned and placed on the drying rack for the housekeepers to put away. If there are dirty dishes left behind, there will be a cleaning fee charged to your reservation.

In order to provide a great experience for each new guest if you scorch any of the cooking pans you will be charged a replacement fee.

Cleaning fee $100.00

Pan fee $25.00

RESORT SPEED LIMIT2019-10-01T00:09:40-07:00

RESORT SPEED LIMIT

Resort speed limit is 5 MPH. Speed limits are strictly enforced with zero tolerance. Because this is very important, guests who exceed the 5 MPH limit will incur possible eviction.

RESORT GUESTS2020-07-27T15:30:59-07:00

RESORT GUESTS

Our rates are based on double occupancy in all rooms and cabins (except Cabin 8 with an occupancy of four guests). Each additional guest is an additional fee per person per night. Only registered hotel guests are allowed in rooms or cabins and room occupancy can never be exceeded. Max occupancy for RV Sites and Tent Sites is eight (8) people, and only registered guests of each site are allowed in the site. If there is an RV on the site, one additional tent may be added for a nightly fee.

Resort guests are responsible for the conduct, behavior, and control of their children and visiting guests. Children under 14 years of age must have adult supervision in the clubhouse and pool. Resort guests are financially responsible for any damage to Resort property, intentional or accidental. Willful damage or defacing of Resort property will be cause for immediate eviction and prosecution. Portable Propane BBQ grills are permitted, but must be at least 25 feet away from any building.

PETS POLICY2022-10-01T14:50:11-07:00

PETS POLICY

For the comfort of all guests, Lone Fir Resort no longer allows pets or assisting animals on our property. This includes guests staying in the cabins/rooms, RV sites, tent sites, and the café. If guests arrive with a pet or do not disclose a pet upon check-in, they will be asked to leave with no refund.

Service dogs must be disclosed at the time of check-in and guests who are discovered with unreported pets/service dogs will be asked to leave without a refund. A cleaning fee of $120.00, any fees associated with room damage, and a room recovery fee of up to $500 may be charged for unreported pets in the hotel rooms or cabins.

HOTEL CHECK-IN2022-07-10T17:50:32-07:00

HOTEL CHECK-IN

Upon checking in, your balance will be paid in full by the guest that is checking in by presenting their valid credit card with ID. Visa, Mastercard, American Express, and Discover are accepted. No cash payments are accepted for rooms and cabins. Our hotel check-in time begins at 3pm and until our office closes. If you are arriving after the office closes, we will automatically process your arrival as a late check-in and charge the card on file along with a late check-in fee of $25. If the card is invalid, we will attempt to call you beforehand. Due to security reasons, we do not allow any check-ins after midnight and all guests must make arrangements to arrive beforehand. Guests who do not show up by midnight will be considered a no-show and the ‘entire’ reservation will be charged to the card without notification to the cardholder. All late arrivals must advise our front desk over the phone, through email, or by leaving a voicemail the day prior to your reservation or the day of.

FIREARMS ARE NOT PERMITTED2021-07-14T07:45:18-07:00

We do not permit firearms on property and do not allow open carry of firearms.

DEPOSIT POLICY2021-04-14T16:09:12-07:00

DEPOSIT POLICY

The Lone Fir Resort is a pre-deposit resort. At the time of reservation, we will charge your card a $25.00 deposit. Any remaining balance will be collected at check-in. Personal checks and traveler’s checks are not accepted. All reservations booked through Online Travel Agencies, such as Expedia, Booking.com, Hotels.com, etc. must follow the deposit policies as they posted on those websites. Lone Fir Resort reserves the right to charge the card on file the balance due within ten days of your arrival. A valid credit card must be on file, unlocked, and with the available funds to charge the entire reservation.

CURFEW & QUIET TIME2021-04-14T15:54:45-07:00

CURFEW & QUIET TIME

We ask that our guests observe “quiet time” between 10pm and 8am to ensure a relaxing environment for everyone in the resort. No amplified music after 9pm. QUIET TIME means, soft-spoken voices, no use of playground area, bicycles or other equipment. Foot traffic only. All persons under the age of 18 please return to your site or room by 10pm. This policy is strictly enforced for the well being of all our guests. Guests who do not comply will be asked to leave without a refund and will be permanently excluded from the property. Our staff will not always be friendly if they are having to ask you to be quite. Please respect our guests and our staff and be quite. Pets must be in RV after 10pm. We ask all guests return to their accommodations by midnight and ask that campfires and social time be extinguished. 

COMMON COURTESY2021-03-09T16:14:54-08:00

COMMON COURTESY

Common courtesy will prevail between all persons in the Resort. Profane, abusive, or threatening language or actions directed at Resort personnel or other guests are prohibited. Anyone engaging in such activity will be evicted from the Resort without a refund and may face legal prosecution. Any guest whose actions interfere with the operation of the Resort will be evicted.

CHECK-OUT2019-10-25T17:18:04-07:00

CHECK-OUT

Check-out for the hotel rooms is at 11am. Check out for the RV spots is at 12pm. Guests may arrange for late check out, if available, for a fee of $25/hour or any portion of an hour, not to exceed 1 hour. Late check-out requests must be approved by the office. Unapproved late check outs will be charged $35.

CANCELLATION & MODIFICATION POLICY2022-08-28T14:12:36-07:00

CANCELLATION POLICY

Ten (10) days’ notice is required to cancel a reservation and no exceptions are allowed. If less notice is given, you will be charged “one day” base rate per reservation without notification to the card holder. $25.00 cancellation fee applies to all reservations. All reservations booked through Online Travel Agencies, such as Expedia, Booking.com, Hotels.com, etc. must follow the cancellation policies as they are posted on those websites. All cancellations must be made at this link: https://lonefirresort.com/cancellation/ , or directly with the online travel agency if the room was booked with them. If the guest does not show up for the reservation, or submits a cancellation request on the arrival date, the ‘entire’ booking amount will be charged without notification to the cardholder. Please be advised we are not waving our cancellation policies for any reason at the current time. All reservations are final once booked: any modifications of rooms or dates are treated the same as a cancellation. Ten (10) or more day’s notice incurs a $25.00 modification fee and if less notice is given, you will be charged “one day” base rate per reservation.

AT YOUR RISK2021-03-09T16:14:47-08:00

GUESTS USE THE RESORT FACILITIES AND AMENITIES AT THEIR OWN RISK.

Guests use the Resort facilities and amenities at their own risk. The Resort is not responsible for loss or damage due to fire, accident, theft, weather or catastrophic events.

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